Permanent, Full-Time position based in Wiri, South Auckland
Provide high quality administrative support to the Health Team Make a difference to the wellbeing of the men at the Auckland South Corrections Facility
Work as part of the passionate Health Team here at the Auckland South Corrections Facility.
About You
You exhibit the utmost trust, integrity and patience in all that you do. You ideally have a background in administration from the Health sector. You will have knowledge and experience with handling sensitive information and using a variety of computer software systems.
You are customer-focused with a keen eye for detail. Effective communication skills (written and oral) are important, as is your ability to prioritise and multitask. You are flexible to support your colleagues. You will take responsibility for your work, be patient and resourceful so you can manage your day and the workload effectively.
About the Role
Reporting to the Health Team Leader you will work closely with the Healthcare Team assisting them with administration and the day to day running of the clinic. You will also be responsible for providing daily clinic reports to staff at the beginning of each day and liaise with relevant external providers to ensure all referrals are managed accordingly.
To be successful in this role, you will have: The highest levels of personal integrity and ethical behaviour. A qualification in administration Experience in customer service, hospitals or prison. Significant experience and working knowledge of IT especially Microsoft Word, Outlook and Excel. Experience with MedTech 32, Integrated Offender Management System (IOMS), Custodial Management System (CMS) – preferable. Well-developed interpersonal skills including the ability to effectively communicate, problem solve, negotiate and resolve conflict with those that may display challenging behaviours or come from ethnically and culturally diverse backgrounds. The ability to obtain necessary security clearance. Have an understanding of the principles of the Treaty of Waitangi, and be committed to providing for better outcomes for Māori, Have the legal right to work in New Zealand (eg. NZ or Aus Citizen, NZ Residency or open work visa).
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.
About Us
Serco opened Kohuora ASCF in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state of the art facility, operated on behalf of the NZ Department of Corrections. We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on better outcomes for Māori.
At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world’s best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day.
To learn more please visit www.serco.com/aspac
Join Us:
If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now.
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.
We are committed to diversity and we encourage people to apply from different backgrounds including Maori and Pasifika. By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace
(Multicultural), SercoUnlimited (Disability) and In@Serco (LBGTI+) Serco Employee
Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
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