State of Tennessee Hiring for ACCOUNT CLERK – 01122023-41615 at Burns, TN Full Time

Summary: Under general supervision, employees in the class perform bookkeeping and clerical tasks involved in maintaining journals, ledgers, and other financial records. While some duties of this class resemble those of other clerical classes, the essence of work lies in the application of bookkeeping principles and practices. Work in this class requires the application of bookkeeping knowledge in the preparation and maintenance of routine reports according to established procedures.

Distinguishing Features: This class differs from general clerical classes in that incumbents of the latter perform sub-professional accounting work of routine difficulty. This class differs from Accounting Technician 1 in that an incumbent of the latter is responsible for sub professional accounting duties of considerable difficulty and complexity.

• Calculates overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms.

• Codes adjustment sheet based on information received to adjust accounts.

• Generates receipts and vouchers originating in assigned work unit as necessary.

• Codes requisitions using appropriate product/category codes to assign the goods/services to the correct account.

• Researches outstanding checks, overpayments, and underpayments and performs cancel and/or re-issue as necessary.

• Analyzes submitted documentation to ensure a valid justification for account adjustment requests.

• Fields calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required.

• Provides training to new employees in an equivalent role as needed.

• Verifies all fields on submitted invoices/adjustments to match information in electronic databases.

• Reconciles physical inventory counts against electronic inventory data to ensure accuracy.

• Verifies electronic data entries with outside vendors to ensure accuracy.

• Verifies receiving reports against billing invoices to ensure accuracy.

• Enters data into electronic databases to ensure accurate processing and record keeping.

• Uses electronic office productivity software (Microsoft Word and Excel) to perform daily tasks.

• Pulls relevant information from electronic databases using wizards and forms as required.

• Enters time and leave requests in electronic databases as required.

• References electronic databases and paper files for invoice, accounts payable/receivable, adjustment, and fund information to assist with daily activities and respond to inquiries.

• Contacts internal and external customers to resolve identified issues.

• Manages complaints from internal and external customers effectively by providing clear and accurate information.

• Verifies vendor address information when paying bills.

• Monitors tracking system and daily reports to ensure that payments are processed.

• Maintains account entries in electronic databases to ensure accurate record keeping.

• Scans and uploads accounting documents into electronic databases.

• Prioritizes daily task list as needed to ensure timely responses.

• Communicates with external customers verbally and in written form to request/provide additional information as needed.

• Communicates with internal and external customers in a friendly and courteous manner to promote healthy relationships and provide exceptional customer service.

• Travels to internal and external sites on foot to deliver mail, make bank deposits, and pick up relevant departmental packages.

• Climbs ladders to perform inventory counts as required.

• Archives physical documentation to ensure accurate record keeping.

• Communicates issues identified with documentation and records to the appropriate internal business partner(s) and supervisor.

• Communicates with supervisor to identify proper courses of action to resolve problems as they arise.

• Submits weekly processing log to supervisor to facilitate monitoring of workload.

• Maintains department specific in-service training levels to maintain required certifications.

• Attends accounts payable training courses as required.

• Maintains paper files including but not limited to invoices, adjustment forms, and court orders as required to meet record keeping requirements.

• Opens and processes mail.

• Operates basic office equipment including but not limited to copiers, scanners, faxes, and calculators.

• Carries and handles paper documentation as required and requested.

Knowledge:

Other office related equipment as required