Stori Looking for Business Analyst Manager at Área metropolitana de Ciudad de México Full Time

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

The Role

As a Manager on the Business Analytics team, you will drive a deeper understanding of the value and dynamics of Stori’s customer experience. This role sits at the intersection between Marketing, Product, Credit, & Data Science to evaluate how different digital product experiences can influence customer outcomes and value generation, which will guide Stori’s product design and development. You will be called on by the highest level of leadership to leverage your expertise to evaluate potential initiatives and influence overall strategic direction. This role reports to the Director of Business Analytics and a high-performer will be encouraged to build out a team of analysts to support their initiatives as the company’s valuation needs increase in number & complexity,

You will

• Lead Stori’s post-booking customer experience insights generation, to discover opportunities in the product experience and propose improvements.
• Understand how key product experiences and communications influence customers’ credit card usage behaviors, and how they impact the economics and resilience of the portfolio
• Drive the testing agenda to validate assumptions and continually improve product experience
• Work directly with the Head of Product to set OKRs, propose agenda, and drive delivery

Requirements

• 4+ years of work experience in a data-centric or business modeling roles (likely product, credit, consulting, or banking but we are open to other relevant work experience)
• Bachelor’s degree in Economics, Engineering, Math, or other quantitative discipline
• Experience in marketing analytics, product analytics, A/B testing
• Expert in SQL with proficiency in Python or another scripting language, with the interest and initiative to learn relevant new technologies
• Someone who is self-motivated, driven, and willing to tackle a problem head-on
• A team player who knows how to communicate effectively, collaborate cross-functionally, and optimize for the entire company

What We Offer

• Make a positive impact on the lives of our customers via financial inclusion
• Professional development opportunities
• International exposure & work experience
• Competitive salaries
• Flexible schedule including remote work
• Generous vacation
• English classes
• Mental health support
• Extended maternity and paternity leave
• Yoga and exercise classes
• Company swag
• Legally required benefits