Sutherland now seeks Customer Service Representatives to provide assistance for customers of our major gaming client. In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Windsor center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.
What we offer:
Competitive hourly rate
Medical, dental and vision benefits
Paid training & PTO
Advancement opportunities – 80% of our frontline leaders have been promoted from within
Additional pay incentives as well as monthly rewards & recognition programs
Employee Discounts
EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications:
To qualify, you must possess:
Excellent verbal and written English communication skills; candidates will complete a language test to assess fluency
The ability to navigate in several computer platforms simultaneously
Familiarity with Microsoft Office tools
Experience in customer service and/or call center
High school diploma or equivalent
About us:
As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers globally, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years.
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