Description:
We have an immediate need for an IT Support Specialist to join our State Government Support program with the Systems Monitoring Team.
Applicant must be able to work as a W2 employee.
Top Skills’ Details (Applicants missing top skills in resume will not be considered for an interview)
Proven experience with HW and SW troubleshooting and systems support – attention to detail and ability to determine solutions at a rapid pace.
Experience in a service desk, network operations center or entry level systems administration would be helpful – experience building servers or installing wireless networks or any router configuration is a plus.
Customer service skills and attention to detail – ability to not only perform systems monitoring but also to handle service desk calls when necessary
ShiftHours:
8:00 PM to 7:00 AM (with 1 hour lunch)
Saturday, Sunday, Tuesday, Wednesday
(Required to work most major holidays, except Christmas Eve and Day and New Year’s Eve and Day)
Position Requirements
· (2) years IT experience with extensive troubleshooting skills.
· Operational knowledge Server, Unix, Unix Server, and VMWare. Data Center or NOC experience preferred.
· Experience with network monitoring and introductory level administration
· Prior working knowledge in a ticketing system. Prior experience in desktop support or service desk is ideal.
· Would prefer that the candidate have held a position in the past requiring accurate execution of procedural business behaviors for a large organization.
· Data Center procedural experience (NOC)
· Experience using date center monitoring tools.
· Experience following and maintaining procedural documentation
· Position will be located in Frankfort, KY.
Additional Skills & Qualifications:
Excellent customer service skills and communication skills are essential.
Must be diligent, professional, and be able to get along with teammates.
Experience Level:
Intermediate Level
About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.
We are looking for React Developers with experience ranging from junior to senior level. Job Description Creating and developing web...
Apply For This JobBy bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve...
Apply For This JobA Fortune 40 client of TEKsystems is seeking a Windows Engineer to assist with software remediation and patch management. They...
Apply For This JobCompany Description SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS...
Apply For This JobHuman Resources Manager – FieldRequisition ID 2022-31213 Location (Location assigned to this requisition will be billed for any background checks...
Apply For This JobJob description: Perform application development using MS SQL server database and .NET Core/JavaScript technologies. Support production environment for issue resolution,...
Apply For This Job