About TELUS International
This is a unique opportunity to join Telus International and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences.
You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about Telus International .We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed .
Position Overview
Our Partnership with Airbnb gives you a unique opportunity to become a part of the global team that focuses its attention on positively impacting the experiences that customers have when interacting with Airbnb by providing exceptional customer support at all levels. To support brand mission you will go the extra mile to support all who interact with Airbnb , as the main objective is giving its all in everything the brand touches for the maximum experience of its customers.
Competencies and Responsibilities
You are a perfect match to what we are looking for if you find yourself constantly striving for more and doing your best everyday to achieve.
Min Requirements:
– Fluency in English and French
– Previous customer support experience is an advantage
– Comfortable working with computers and phones and the ability to work with multiple systems and the ability to learn and adapt to new ones
– Willing to work full time on shifting schedules
– Basic computer and internet navigation skills
– Good communication skills with strong customer focus
We offer:
– Stable job – permanent labor contracts
— Relocation packages for candidates moving from outside Ireland
– Tenure salary increases
– Multiple bonuses: performance based, language allowance
– Great rewards for referring your friends: consistent bonuses and prizes
– International career – regular training and international career opportunities
– Multilingual exposure – improve your spoken and written language skills
– Inspiring and fun environment – our offices have become known for their innovative, fun and pleasant design. Enjoy our ‘relax’ and ‘play’ areas!
– Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
– Private medical insurance coverage (tenure based)– we work with one of the best suppliers- VHI where you will benefit from a Professional Package
– Bike to work tax relief
– Pension scheme
-Maternity and Paternity leave
-Onsite Doctor
-Subsidised Canteen
TELUS International recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all candidates must demonstrate behaviors that are reflective of our values:
At TELUS International, we are committed to diversity and equitable access to employment opportunities based on ability.
Job Types: Full-time, Permanent
Schedule:
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