Tetra Tech Inc Hiring for Case Manager at Guaynabo, Puerto Rico Full Time

Are you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development. Tetra Tech Inc.is currently seeking aCase Managerlocated inGuaynabo, PRfor the PRDOH CDBG-DR R3, BRR & SF-MIT Program.This position will provide technical guidance, strategic direction and management services during the implementation of case management services. This is a Section 3 eligible job opportunity. We encourage applications from individuals who are low income and/or living in Public Housing. Individual – CDBG (pr.gov). Roles and Responsibilities: – Master policies and procedures governing federally-funded recovery programs including knowledge of procedures, policies, and directives associated with federal disaster recovery programs, specifically HUD CDBG-DR- Direct intake period and assist applicants in completing their files for eligibility;- Assist applicants through pre-offer and buyout process;- Actively ensure quality case files and client interactions;- Work closely with program applicants to ensure that applicants fully understand program requirements and are frequently updated on application and grant progress throughout the case management process; – Assist in determining applicant eligibility for the program;- Gather, scan, and store required program eligibility and other required information in electronic databases and case management systems- Prepare letters to applicants and other required program documents- Communicate with applicants by phone, email and in-person to explain program requirements, obtain documents and provide case status- Ensure all hard copy and automated files are updated and maintained in strict accordance with established policies and procedures – Ensure that there is no Duplication of FEMA, State or Local funding and HUD CDBG-DR funds to be in compliance with program Duplication of Benefits (DOB) requirements;- Review submitted applications for compliance with the program guidelines and policies;- Conduct eligibility calculations and duplication of benefit reviews;- Conduct on-site and off-site applicant meetings- Provide tracking and reporting information on cases progressing from intake to closeout – Evaluate issues and work with the Eligibility and Case Manager Lead and develop proposed solutions;- Other duties, as assigned. Qualifications: The ideal candidate should have the following: – Bachelor’s degree; relevant experience may substitute- 2+ years of case management experience- Experience in post-disaster grant and case management programs, including federally funded program management and administration.- High attention to detail and experience with data tracking and monitoring PC, Microsoft Office Suite knowledge required (specifically strong Excel skills)- Ability to learn project-specific computer systems as needed (specifically SharePoint and proprietary computer systems). – Excellent understanding of and ability to analyze tax returns, property deeds, insurance, and other program-related documents- Good understanding of and ability to articulate design, permitting and other construction-related subjects- A flexible schedule that can accommodate some evening or weekend work as may be required- Individuals in this position are expected to maintain a professional demeanor, have strong analytical skills, excellent verbal/written communication and interpersonal skills, the ability to effectively interact with individuals from various cultures and backgrounds. Individuals in this position must also have the ability to work independently, as well as within teams of consultants.- Bilingual (fluent in both Spanish and English) – Other duties as assigned About Tetra Tech: Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 400 locations around the world. Our reputation rests on the technical expertise and dedication of our employees20, 000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. Explore our open positions at https: //www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: @TetraTechCareers Twitter: @TetraTechJobs Facebook: @TetraTechCareers Tetra Tech is proud to be an Equal Opportunity Employer. Diversity, inclusion, and equity are among Tetra Tech’s core values. Throughout our history, the company has prioritized equitable inclusion of all people. All qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties. Please visit our website at www.tetratech.com to see the array of diverse services and exciting projects we are currently working on. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans for available positions. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Please no phone calls or agencies. Additional Information – Organization: 105 TDR VEVRAA Federal Contractor Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity