The Killington Group Hiring for Front Desk Agent Job at Killington, VT Full Time

The Killington Group is looking for a detail-oriented individual to join our busy rental and property management office. The ideal candidate will possess excellent written/verbal communications and computer skills, the ability to multi-task and prioritize work, and a strong focus on customer service. Some weekends may be required during the busy rental season.

Responsibilities include:

• Answer phone calls politely and efficiently to meet and exceed the caller’s request
• Ensure accurate check-in and check-out processes
• Manage the trash pickup service which includes accurate record keeping, managing the route, and billing customers
• Respond to lodging requests, booking rentals
• Assist with administrative tasks
• Accurately and timely route all communication during an emergency
• Ability to maintain composure and remain calm during difficult situations
• Comply with all company policies, procedures, and standards of operation

Communication method(s) used:

• Email
• Phone
• In person

Work Remotely

• No

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location