The University of Auckland Hiring for Reception Administrator Job at Auckland Full Time

Company Description

Waipapa Taumata Rau | The University of Auckland

The University Health and Counselling Service (UHCS) is a service within Campus Life and helps students to prevent and overcome personal difficulties relating to their physical and mental wellbeing, and in so doing helps them to achieve their full potential at the University.

Job Description

Te Whiwhinga mahi | The opportunity

We are currently seeking a Reception Administrator to add to our support services in the University Health and Counselling Support Services Team.

The purpose of this role is to provide a high standard of customer service in support of the reception and administration functions at UHCS, contributing to continuous improvement and ongoing UHCS development.

As the successful candidate, you will provide administration support to our busy clinical teams and you will work as part of a team to deliver high-quality reception cover at our busy front desk.

You will also be comfortable using patient management systems to manage appointments, create invoices and process enrolments and registrations, while also ensuring the smooth running of daily administration support.

This is a full-time (37.5 hours pw), permanent position.

The salary range for this role is between $41,453 – 51,600 based on experience.

For more information, please view the position description.

He kōrero mōu | About you

Our ideal candidate will bring the following:

• Experience in customer service, front desk, or administration role
• Experience of working in a health care setting
• A current first aid certificate is preferred
• Experience working under pressure and fast-paced environment
• Computer literacy and have a good understanding of different computer applications i.e. MS Word, Excel etc.
• Natural people-person – you will have the ability to communicate with a diverse range of stakeholders.
• Committed to continuous improvement – you will be able to deliver relevant and timely administrative and reception support to the clinical teams and reception coverage along with ensuring that customer service excellence goals are met.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 17th July 2022 to be considered. Please include your cover letter and CV highlighting how you can meet the skills and experiences detailed above.

Please reach out to Melika Carlson ([email protected]) if you have any questions. Please note we are happy to answer your questions, but we do not accept applications by email.

Additional Information

Overseas Applicants

In response to COVID-19 the New Zealand Government imposed travel restrictions but have recently announced a five-step plan for a phased border re-opening. This phased re-opening will take some time and this may alter the nature of the standard interview process for offshore candidates, particularly at the on-site interview stage. To see how this might affect your application and for more information and updates on the border restrictions and phased re-opening, please visit the Immigration New Zealand website or the New Zealand Government’s official Covid-19 website.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz