Transcat Hiring for Data Entry/Receiving Clerk at Fullerton, CA Full Time

Data Entry and Receiving Clerk

Job Locations US-CA-Fullerton

ID 2022-2961

Overview

The Customer Service Coordinator will serve as a conduit for information between operations, sales, and the customer. The successful candidate will predominantly support tickets, requests, lead escalation, quotes, and status of items – but should also be comfortable in independent decision making to proactively communicate with customers and prioritize work without high levels of supervision.

Responsibilities

• Controls order processing workflow in the D&W system, and process units into the calibration lab software so that customer commitments are met
• Call customers with estimates and get purchase order numbers, document in the D&W system to confirm discussions
• Advise customers of status and/or completion dates of repair and calibration; call customers for pick-up
• Answer customer questions regarding billings, delivery, ship dates, etc.
• Relay general technical information to customers
• Generate purchase orders for parts and outside services as needed
• Maintain accurate, complete and up-to-date department files and records
• Enter data accurately and on a timely basis
• Prepare customer paperwork for shipments
• Prepare and coordinate daily driver pickup/delivery schedule
• Assist in shipping/receiving, as required
• Protect company assets, information and interests
• Actively support the company mission, goals, programs and policies
• Comply with all company policies and procedures
• Other duties as assigned

Qualifications

Required Knowledge, Skills and Abilities:

• Excellent verbal and written skills
• Must be able to work with others
• Must be able to multitask

Education and/or Experience

• Minimum of a High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience preferably in a technical environment.

Equal Opportunity and Non-Discrimination

Transcat is an equal opportunity employer and prohibits discrimination on the basis of any protected status. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, domestic violence victim status, gender identity, genetic predisposition or carrier status, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a protected veteran or as a member of any other protected group or activity.

We will make reasonable accommodations for personal with disabilities to enable them to perform the essential functions of this position unless to do so poses an undue hardship on the organization or a direct threat to health or safety reasonably accommodate individuals to perform the essential functions of this position.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Fullerton, CA 92832: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Shipping & receiving or Warehouse: 1 year (Required)
• administrative: 1 year (Required)
• processing pick tickets: 1 year (Preferred)
• Generating purchase orders: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location