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University Hospitals Health System Hiring for Patient Service Rep – Lane/Izant RBC at Cleveland, Ohio Full Time
DescriptionPrimary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Typing skills, 30 wpm. Excellent verbal/communication skills. Detail oriented. Basic computer knowledge. ICD9 coding and medical terminology preferred.QualificationsHigh School Equivalent / GED required.Min of 1 year related experience as a Secretary/Receptionist required.Customer service experience preferably in the medical field.Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
