University of Michigan Hiring for Assistant Director-Retail Operations at Ann Arbor, MI Full Time

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Michigan Dining is comprised of twenty-one on-campus cafes and markets, nine residential dining halls, a line of Blue to Go foods and the Michigan Catering unit. Our 300 professional and 2000 student employees are committed to creative, healthy and nutritious foods, international cuisines and sustainability throughout all dining operations.

The Assistant Director will report to the Director of Retail. You will oversee all operational and administrative activities of the Michigan Dining Retail C-Stores, Coffee Cafe’s, Restaurants, and Pantries located throughout the University of Michigan Ann Arbor Campus. Manage multiple professional staff responsible for delivering established goals for Customer Service, Budgets, Inclusive Learning, Food Safety, Cash Handling, and Sustainability.

To view the full job description, please click here.

What You’ll Do

Be a member of Michigan Dining Retail leadership team with responsibility for implementing and directing the administrative, operational, and developmental activities of multiple operations of retail dining.

Support planning, and administration of operational procedures, food production standards and methods, menu guidelines, and the growth of the Michigan Dining Retail brand.

Review and monitor operational budgets for Michigan Dining Retail and provide counsel and advice to management staff.

Participate with the Director of Retail in the recruitment, selection, training, evaluation and discipline of food services management, supervisory and support staff.

Maintain positive working relationships with AFSCME leadership and employees.

Lead staff in continuous improvement of dining experience, recommends new food concepts and services and support departmental projects including student engagement and Diversity, Equity and Inclusion.

Ensure a safe work environment that includes education on proper safety and ergonomic techniques, and provide sanitation standards in compliance with regulations, OSEH and HACCP policies and U-M standards

Why Work at Michigan?

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Learn more here. Benefits include:

Generous time off

A retirement plan that provides two-for-one matching contributions with immediate vesting

Many choices for affordable comprehensive health insurance, Life Insurance, and Long-term disability coverage

Career advancement opportunities with training and developmental support

Required Qualifications*

Bachelor’s Degree in hospitality management, culinary arts or dietetics, business administration, or related field.

5+ years of management experience in a high-volume food service operation.

Desired Qualifications*

5+ years of management experience in college/university/restaurant food service.

Knowledge of higher education food services, including dining trends in college environments and creative menu concepts.

1+ years of experience with a collective bargained-for workforce.

Additional Information

Working conditions

The Associate Director is classified as a “essential employee” and will be on site during any emergency closure of the University, be available for variable weekday hours, some weekends and holidays.

Additional Information

This role may have reporting obligations under Title IX and Clery.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

#studentlife

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.