University of South Wales Hiring for Support Officer (Digitally Enabled Education) Job at Pontypridd, Wales , UK Full Time

The Centre for the Enhancement of Learning and Teaching (CELT), at the University of South Wales (USW), is offering an exciting opportunity to join its Digitally Enabled Education Team. USW’s central team seeks to ensure that digital teaching/learning practice is informed by, and informs, wider educational development and teaching enhancement activities. As part of a team of digital education specialists, you will contribute to the delivery of 2030 Strategy and other key strategic objectives relating to digital education through offering essential operational support for USW’s digital learning environments and learning technologies. This is an exciting opportunity for anyone looking to progress a career in Digital Education.

You will take responsibility for operational and enhancement activities related to digital education, provide input into strategic and policy-related discussions, ensure agreed systems, processes and standard procedures are operationalised and reinforced, provide excellent support to colleagues, contribute to staff development opportunities, and assist in developing management reports using data. The ideal candidate will demonstrate a practical mix of: digital competences, pedagogic knowledge, customer service skills and project management experience. You will have a positive, proactive approach to your work, be communicative, organised, flexible and committed, with the ability to work alone as well as part of a team.

Based in Pontypridd, this full-time, permanent post will also require travel to our other campuses in Cardiff and Newport from time to time. However, the university is currently operating a hybrid-model of working, and the successful candidate would be expected to work on campus for part of the week.

For an informal conversation about this post please contact Karl Luke [Head of Digitally Enabled Education] karl.luke1@southwales.ac.uk

If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges. If you are an internal professional services candidate, you will be continue to be employed by the University of South Wales.

Please note that you will not be able to apply for this position on the 16th and 17th August as the recruitment system will be closed for maintenance.