University of Sunderland Hiring for Student Recruitment Assistant Job at Sunderland, North East England, England , UK Full Time

This role will focus on supporting the planning and carrying out the delivery of

student recruitment, retention and progression outreach activity with Post-16

schools and colleges across the North East England region. Home Student

Recruitment staff will also support the wider student recruitment team as and when

required and priorities may change with business needs.

The role holder will be expected to work closely with other role holders to create

complementary and joined up recruitment activity that maximises recruitment

opportunities across all areas.

The role holder will also work flexibly to provide cross service support to other areas

of the Home Recruitment Service and to support other priority areas as business

needs demand. This will include providing support in any of the current and new

project strands including work with our regional UK Partner institutions, our

progression schemes and our wider UK student recruitment offer. Therefore, a high

level of flexibility and independent working will be required.

Student Recruitment work will focus on supporting the planning and carrying out

the delivery of student recruitment, retention and progression outreach activity

across the NE region’s schools and colleges. It will also focus on supporting the

planning and delivery of the University’s Postgraduate recruitment strategy.

The role holder will be part of a team of Student Recruitment Assistants whose

focus will be on North East schools and colleges and regional PG Recruitment.

The role will be based within the University, within University of Sunderland HE

Gateways sited in UK partner colleges and at various schools and colleges

across the North East Region.

Key Responsibilities

and Accountabilities:

To work closely with the assigned Student Recruitment Officer and other team

members to provide support, advice and guidance to feeder schools and colleges

and other organisations across the region at a range of on and off campus and

digital events and other recruitment events.

To arrange and deliver bespoke subject-led activity to specifically targeted schools

and colleges in- line with the strategic recruitment plan, which are promoted to

local schools and colleges throughout the academic year. This will include the

planning and carrying out the delivery of a range of recruitment, retention and

progression activity in a variety of formats (face to face and online). to support and

deliver on the University’s Postgraduate recruitment strategy.

To proactively develop and maintain relationships within Post-16 schools and

colleges, arranging meetings, visits and follow up activities as appropriate in order

to support opportunities for a wide range of University recruitment activity.

To promote and represent the University at higher education fairs: UCAS and UK Uni

Search regional and national higher education fairs; local and regional school and

college higher education fairs; careers and business fairs and postgraduate fairs and

events.

This will include travel both regionally and nationally as well as overnight stays.

To support in the delivery of

• On campus recruitment events such as Individual Tours and Student

Shadowing

• University of Sunderland’s annual Summer Schools, including preparation,

presenting timetabled sessions and supporting with residential stays.

• Key recruitment events such as Open Days, Applicant Days, Interviews and

Clearing activity

To create new, interactive, and engaging workshops and presentations through

platforms such as VISME and PREZI video, that can be engineered to be used face

to face and online in order to support the planning, development and delivery of

targeted outreach activities both in person (on and off campus) and online.

To provide a range of administrative support to the recruitment team, relevant to the

role, including performing SITs interrogation and analysis, database entry and

analysis (HEAT), keeping accurate records of all outreach activities for reporting

purposes, management of allocated recruitment email inboxes and minute taking at

team and service meetings.

To work closely and collaboratively with other Home Recruitment and External

Relation teams as needed in order to meet university recruitment targets, such as

working with

• The Marketing team to create and manage data and to act on in- coming

leads from campaigns.

• The Applicant Experience team members to organise bespoke

events as requested by schools and colleges.

• The Student Recruitment team to plan inbound visits and recruitment

outreach activity/events for partner colleges, schools and colleges.

• The Digital Content team to support digital outreach within schools and

colleges and devise ways in which activities can be carried on virtually or

remotely.

• The Data and Evaluation team to support the creation and completion of

tracking and evaluation processes to evidence the impact of outreach

interventions on project strands.

To actively support the Student Recruitment Officers in meeting recruitment and

progression targets relating to Home Recruitment Service plan and KPIs

To provide support and guidance to Graduate Interns as required.

Undertake staff development and self-directed CPD as appropriate and work flexibly

to support student recruitment.

To actively promote and participate in a learning and improvement culture within the

Home Recruitment team, sharing skills and knowledge openly, identifying,

acknowledging and implementing best practice and using team feedback to improve

activities.

Any other tasks the UK Student Recruitment and Partnerships Manager

deems necessary.

Special

Circumstances:

• A flexible approach to working will be required, including weekends and

evenings.

• This role will involve UK travel and overnight stays
• This role requires the post holder to have a full clean driving license and

clearance.

University of Sunderland

Role Profile

Part 2

Part 2A: Essential and Desirable Criteria

Essential

Qualifications and Professional Memberships:

• Educated to Degree Level or appropriate level of experience within a similar role

Knowledge and Experience:

• Experience of working within and a comprehensive knowledge of Higher

Education.

• Experience of working within a student recruitment or related function.
• Knowledge of the UCAS cycle, postgraduate recruitment and other non-

vulnerable adults

Desirable

Qualifications and Professional Memberships:

• Teaching or IAG qualification.

Part 2B: Key Competencies

Competencies are

assessed at the

interview/selection

testing stage

Communication

• Delivery methods are chosen and tailored to aid understanding

and meet the needs of others

• Takes action to correct any misunderstandings or mistakes

• Checks on recipient’s understanding and takes action to remedy

any miscommunications

• Adapts style in response to feedback

• Anticipates the others’ needs for information

• Adjusts the level of content to suit audiences with varying levels

of understanding and ability

• Provides information in a suitable format so that the others’ needs

are met

• Uses a range of different formats, chosen to the diverse needs and

ensure understanding

Planning and Organising Resources

• Shows exceptional planning an organisational skills
• Actively seeks information to support planning and prioritisation of work
• Ensures that time and resources are used effectively to their maximum

parties

Service Delivery

• Adapts services and systems to meet customers’ needs and identifies

ways of improving standards

• Learns from complaints and takes action to resolve them

• Collates feedback and views from customers and keeps up-to-date

with market trends to inform service development and make changes

• Actively promotes services

Knowledge and Experience

• Applies skill, knowledge and experience to work and

seeks opportunities to improve

• Used as a point of reference by others

Decision Making Process and Outcomes

• Takes action to prevent recurrence of problems
• Considers possible solutions to identify those which offer wider benefits

• Obtains evidence to support intuition and make key decisions

Analysis and Research

• Designs and uses data gathering and analytical methods appropriate

for each investigation

• Recognises and accurately interprets patterns and trends

• Recognises when additional data is required and identifies

appropriate sources

Date Completed: 1st August 2022