Vancouver Film School Looking for VFS Connect at Vancouver, BC Full Time

Reporting to the VFS Connect Manager, and working in collaboration with VFS Connect department, the VFS Connect Assistant is responsible for administrative processes involved in course delivery of online Connect short-duration and part-time courses, alongside assisting the team with on campus/in-person activities.
This position requires a professional and courteous individual who is able to demonstrate and convey in-depth program knowledge/experience about the workshops to students of varying skillsets and backgrounds.
The successful candidate will be very detail-oriented, a proactive self-starter, personable, and will be able to communicate and work effectively both independently and as part of a team.
Core Responsibilities
Primary coordination responsibilities include:

• Responsible for the coordination of all synchronous online workshops and certificate courses.
• Helps to meet educational objectives including seat capacity and enrollment targets for all online programs.
• Respond effectively to participant inquiries and requests via e-mail and/or phone.
• Responsible for VFS Connect student payments and enrollments/registration administration.
• Responsible for creating and maintaining courses up to date on Moodle and OurVFS.
• Managing course registrations opening and closures and coordinating with Marketing to update course websites.
• Responsible for refunds, student transfers, withdrawals and relevant student management duties.
• Responsible for updating training manuals and optimizing enrollment processes by working interdepartmentally.
• Assist in the coordination of short-duration educational initiatives on the Vancouver campus.
• Responsible for purchasing materials for short-duration programs, and keeping inventory stocked.
• Works with the manager to identify, report and escalate roadblocks that may impede program deliverables and recommend solutions for resolution.
• Supports the VFS Connect Manager in ensuring PTIB regulatory compliance processes are met.
• Other duties as assigned.

Job Qualifications

• Post-secondary training in Business/Office Administration and/or equivalent administrative experience.
• Intermediate to advanced knowledge of MS Office, MS Word, MS Excel, MS Outlook and Internet.
• Experience using Zoom and/or other online learning platforms an asset
• Experience using basic office equipment.
• Excellent written and oral communication skills.
• Strong interpersonal and customer service skills.
• Highly organized and efficient, able to prioritize.
• Excellent attention to detail and accuracy.
• Must work well independently and as part of a team.

Job Type: Full-time