Western University Looking for Administrative Assistant at London, ON Full Time

Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level L

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” – an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The mission of the Department of Biology is to “foster scientific discovery through research and advancement of the understanding, critical evaluation, and application of biological concepts”.

This mission statement encompasses the major foci within the department, namely scientific research, graduate, undergraduate and public education. Within the next four years the Department seeks to find a better working balance between the development and strengthening of its research enterprise and the maintenance of its strong undergraduate program. In parallel with this, the Department seeks to enhance and strengthen its graduate program and make meaningful contributions to existing and future collaborative programs that fall within its sphere of influence and interest. This encompasses the delivery of much larger enrollment in 1st and 2nd year courses, due to the expected increase in Medical Science students taking those Biology courses.

Responsibilities

The Administrative Assistant (Undergraduate) is responsible for supporting effective, efficient, and innovative approaches to the administrative requirements of the biology undergraduate office. The role serves as a first point of contact in the Biology Undergraduate office, located in the North Campus Building (NCB), and is responsible for providing resourceful, timely, accurate support and advice to all the members of the undergraduate community in regards to administrative matters, answering or re-directing inquiries as appropriate. In addition, the role assists in maintaining a positive influence on the flow of the undergraduate operations in the NCB office, including ensuring effective scheduling of room booking and providing essential core course support to faculty, teaching technicians, students, internal and external contacts.

Qualifications

Education:

• 2 year Community College Diploma in Office Administration

Experience:

• 1 year experience providing administrative support and customer service in an academic environment

Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Demonstrated ability take initiative, to work independently and follow through on work assignments
• Ability to apply active listening to hear and understand the complete message being communicated
• Competency to maintain confidentiality and treat sensitive information with discretion
• Ability to establish rapport with people from diverse backgrounds
• Demonstrated ability to understand and resolve external and internal partner issues
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
• Ability to multi-task and maintain an organized and effective personal work environment in a highly interruptive workspace
• Adapts readily and effectively to changing priorities and demands
• Personable and courteous in working relationships with colleagues, faculty members, students and the public
• Ability to interact professionally with students, staff, faculty, and other members of the University community
• Ability to work independently and effectively as a member of the team to achieve department goals
• Judgment, analytical and problem-solving skills with a consultative approach to addressing issues and opportunities
• Intermediate proficiency required in Microsoft Office in order to prepare emails, announcements, and to input data into spreadsheets, databases i.e. OWL

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university’s policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at [email protected] or phone 519-661-2194.

Please Note:
Effective September 7, 2021, all employees and visitors to campus are required to comply with Western’s COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.