Workplace Options Hiring For EAP Counsellor (Evening Shifts) at Dublin, County Dublin Full Time

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will abe joining a team that is committed to improving employee wellbeing around the world.

Workplace Options have an exciting opportunity for an EAP Counsellor to join our counselling team in Clonskeagh, Dublin 4. This is a full-time position and would be a hybrid position with a mix home and office working days. Our counselling department provides counselling services on a global scale including telephonic support, structured telephonic counselling and applicable resource referral.

Shifts : Sunday – Thursday 11:00am-7:30pm / Tuesday – Saturday 10:30am-7pm

Salary: €35,200 (Euros) +8% shift differential

Responsibilities:
Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.

Adhere to the ethical, therapeutic and legal standards, which govern service delivery, as well as policies, procedures and laws, which apply to the organization and country, as appropriate.

Appropriately refer clients to external resources or within WPO as part of our holistic approach.

Maintain clear clinical and task-oriented documentation in case management system.

Possess genuine listening skills and can provide short-term clinical interventions such as CBT, Motivational Interviewing and solution-focused techniques.

Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

Develop clear and concise treatment plans for clients with various session models.

Assess clients thoroughly to ensure short-term counselling appropriate.

Follow-through with additional tasks as identified by the clinical management team.

Passionate about providing support to clients from anywhere in the world.

Culturally sensitive to our clients and flexible using a telephonic interpreter as needed.

Competent in using our various methods of contact – telephone, video, email, text and live chat.

Requirements

Minimum of a diploma in counselling or related field.

Accredited or working towards accreditation.

Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.

Training in crisis intervention and supporting high risk clients beneficial.

Benefits

Gym reimbursement, Tuition reimbursement, Life insurance, Employers pension contribution, Clinical supervision, Supervision stipend for those working towards accreditation, 24/7 support for risk calls, Mentorship program, CPD training reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Accrediting body membership reimbursement, EAP benefits, Employee exchange program, Comprehensive training provided for this position.