Youth Sport Trust Hiring for Education Networks Manager Job at Loughborough, England , UK Full Time

£30,000 – £35,000 per annum, depending on experience

Loughborough/Hybrid (office based 3 days per week)

As a skilled project manager with extensive understanding of customer relationship management, this is a rare opportunity to use your expertise to make a difference to the development of young people in the UK. For over 25 years The Youth Sport Trust (YST) has been using the power of sport to improve the lives of young people. We are passionate about building a brighter future for all young people by harnessing the power of sport to enhance wellbeing, build leadership and raise achievement. We now want you to join us as Education Networks Manager and build and inspire a loyal movement of schools and educators to partner with us to level up the life chances of our youth.

As Education Networks Manager you will build and inspire a loyal movement of schools and educators who partner with YST to level up life chances of young people (especially those suffering from the effect of inequalities). You will set a vision for the growth and retention of our school’s movement and inspire others internally and externally to support the vision. This will involve innovating and co-creating content that aligns with our mission and meets the changing needs of schools and educators. You will oversee the servicing of our paid for and free to access support for schools and school networks, ensuring that we implement a customer service strategy that ensures schools want to work with us. You will coordinate opportunities to network and deliver content at local, regional and national conferences too. You will also build relationships with internal colleagues and external network leaders to maximise school retention, satisfaction and our reach. Important will be the ability to share your understanding of school priorities to support colleagues to provide engaging events and content as well as product development and communications. In addition, you will provide reporting, analysis of results and customer insight to increase our understanding of school behaviours and trends and enhance our impact.

For this role, you must have excellent project management skills and experience of developing, implementing and monitoring customer service standards and customer satisfaction frameworks. You will be used to using and developing IT based systems that engage with customers and/or members of a ‘movement’ too. Comfortable coordinating regional workshops and conferences, you will have the capability to set performance targets, develop implementation plans, track delivery and manage risk. You will also have well developed financial management skills and the ability to present and influence others. An excellent communicator who is able to build relationships quickly you will have strong understanding of customer relationship management. Ideally you will possess an in-depth understanding of the schools and education landscape.

In return you will get to join a dynamic and energetic charity passionate about improving children’s lives where all staff are given the opportunity to engage in the leadership and direction of the organisation. Our values of trust, responsibility, integrity and partnership working underpin everything we do, and we pride ourselves on a work culture which fosters innovation, creativity and personal passion. Benefits include generous annual leave entitlement, health cash plan, employee assistance programme and volunteering days. In 2021 we were ranked one of the best places to work in the UK by the Sunday Times Best Mid-Sized Companies to Work For.

If you possess all these attributes and share our passionate belief in the benefits of sport for young people, please go to http://jobs.youthsporttrust.organd complete an online application.

The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, sex, gender identity, religion, sexual orientation, disability, or nationality.

Closing date: 7 November 2022 at 11:59pm

Interview date: 16 November 2022 in Loughborough

Reg Charity No: 1086915

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Application deadline: 07/11/2022