This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/5025554
Police Communication Specialist
Starting at $14.50 per hour Full-time position
Summary:
+ Under general supervision, performs a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; keeps official records; and assists in the administration of the standard operating policies and procedures of the dispatch center.
Essential Job Functions:
+ The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
+ Monitors telephones and radio in the dispatch center; answers all incoming calls and ascertains nature of call; gathers all necessary information to transmit or relay.
+ Dispatches police, fire and other response vehicles for emergency situations; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required.
+ Maintains log on radio and telephone communications and location of personnel and equipment; maintains on-going contact with the responding personnel and keeps them informed of all pertinent incoming information; keeps track of various information such as traffic lights out and streets closed, and keeps emergency personnel informed.
+ Maintains dispatch center work area and equipment in clean and working condition.
+ Composes, types, and edits material requiring judgment as to content, accuracy, and completeness for the (CAD) Computer Aided Dispatch System.
+ Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data.
Required Knowledge and Skills:
+ Knowledge of emergency communications operations, procedures and equipment.
+ Knowledge of Police Department policies and procedures.
+ Knowledge of computers and electronic data processing equipment and applications.
+ Knowledge of modern office practices and procedures.
+ Knowledge of basic accounting and bookkeeping principles and practices.
+ Skill in operation of radios, consoles and related dispatch tools and equipment.
+ Skill in performing cashier duties accurately.
+ Skill in meeting and dealing with the public and providing high quality customer service.
+ Skill in communicating effectively both orally and in writing.
+ Skill in establishing effective working relationships with co-workers, other agencies and the public.
+ Skill in handling stressful situations.
Education and Experience:
+ High School diploma or GED, and one (1) year of general office experience including typing, filing,accounting or bookkeeping.
+ State of Arizona driver’s license with a record of no suspensions or revocations.
+ Must have a personal record with no felony convictions and no disqualifying criminal history.
+ Must be a citizen of the United States.
+ Must be certified in the Arizona Criminal Justice Information System (ACJIS) within one (1) year ofemployment.
Environmental Factors and Conditions/Physical Requirements:
+ Frequently requires sitting, talking and hearing; occasionally requires walking; frequently requiresusing hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
+ Occasionally requires lifting and/or moving up to 20 pounds; requires close vision and the ability toadjust focus.
+ Work is performed in an office environment; noise level is usually quiet.
Equipment and Tools Utilized:
+ Computer-aided systems; personal computer including word processing software; copy machine; faxmachine; telephone and radio.
Open until filled
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