Humana Hiring for Front Desk Assistant Job at Chicago, IL Full Time

Pay: 17.99 – 26.99 per hour

Humana is looking to hire a Front Desk Assistant to join our team. The Front Desk employee is the face of our company; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee ensures positive customer experience.

Responsibilities:

• Interact with customers by telephone or in-person to provide information about us and rectify concerns.
• Check to ensure that appropriate changes have been made to address the customer’s issues.
• Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e-mail and face-to -face meetings.
• Responsible for greeting and serving all guests courteously and professionally.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
• Provide friendly and courteous telephone manners to guests and co-workers.
• Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
• Attend all scheduled team meetings and brings suggestions for improvement.

Requirements

• High school diploma or equivalent.
• Exceptional customer service skills.
• Excellent verbal and written communication skills
• Basic computer skills.
• Availability to work a variable work schedule.
• Must professionally present self regarding personal dress and grooming.

Bonus Points:

• Dental Insurance
• Disability Insurance
• Health Insurance
• Flexible Spending Account