Become a member of our legendary Customer Service Team. Train and work from the comfort of your home office. Seasonal and year-round positions available for our day shifts.
If you’d like the ability to go above and beyond for your customers as a remote agent, we invite you to become a member of our legendary Customer Service Team, voted America’s Best Customer Service by Newsweek. We believe every customer deserves the absolute best. That’s just what you’ll deliver, each step of the way.
After completing our world-class paid training from the comfort of your home office, you will have the ability to assist our customers in a professional, courteous, and helpful manner.
Prior experience includes:
Starting Pay: $16.50/hour
+ $1/hr weekend premium starting Friday at Noon through Sunday at 11:59 pm
Paid Training:
Monday-Friday, 8:00 a.m.-4:00 p.m. CST for two weeks
Various start dates available September through October.
Availability after Training:
Three shifts per week with one being Saturday or Sunday
Select start time between 8:00-10:00 a.m., end time 6:00 p.m. CST
You may request one weekend off per month. Some weekends during special promotions and holiday peak will be excluded.
Holiday Peak Availability: Required workdays include Nov. 28, 29, Dec 5 and 6.
From Nov. 26 through Dec. 9, you must be available four shifts/week with one being Saturday or Sunday.
You will maintain the following technical requirements to ensure a great experience for our customers:
Lands’ End provides home agents with: Computer, keyboard, mouse, web camera & headset.
Physical Requirements:
This is a stationary position, continuously listening and talking with customers while working on a computer for 6–12-hour shifts.
Benefits:
Life, Vision, and Dental insurance are available to our part-time employees upon hire.
We are not accepting applications for residents of: AK, AR, CA, HI, KS, MT, NM, NY, RI, SD, VT, DC, WV, PR, or outside of the United States.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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