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University of Bristol Hiring for Library Support Assistant Job at Bristol, England , UK Full Time
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SUPP109418
Open ended / Part time
26 Jan 2023
Library Services
The role
These on campus roles offer an exciting opportunity to join the Library Customer Services Team to support the use of study space, services, and resources across the early evening period or at weekends. You will be part of a team that welcomes and supports those using libraries or study centres.
What will you be doing?
With a focus on excellent customer service your responsibilities will include reshelving and processing returned books; providing roving support from help points across public spaces and working on the Welcome Desk. A key element will be to work alongside other team members to ensure a consistent level of accessible and inclusive service delivery.
You should apply if
You have excellent communication and customer focus skills and experience of working in a fast-paced, front facing service environment. You can triage basic IT issues and are able to clearly record any queries that need to be referred on to other teams.
Additional information
Role 1: Thursday-Saturday, 12 hours per week; 52 weeks a year
Hours: 4.00-8.00
Role 2: Saturday-Sunday, 13.25 hours per week; 52 weeks a year
Hours: Saturday 9.00-5.00, Sunday 9.45-5.00
Role 3: Saturday-Sunday, 13 hours per week, 40 weeks a year
Hours: 9.45-5.15
These posts are required to work all Bank Holidays and University Closure Days that fall within the work pattern including additional exceptional UK Bank Holidays. Please note work patterns are not negotiable.
This advert will close at 23:59 GMT on Thursday 26th January 2023
For informal enquiries please contact Andrew Cox (Customer Services Manager) [email protected]; Rob Hannah (Customer Services Manager) [email protected]
We recently launched our strategy to 2030 tying together our mission, vision and values.
The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people – because diversity of people and ideas remains integral to our excellence as a global civic institution.
Available documents
- SUPP109418 – Library Support Assistant – Job Description.pdf
- Further Particulars – Library Services 2023.pdf
JOB NUMBER
SUPP109418
CONTRACT TYPE/WORK PATTERN
Open ended / Part time
CLOSING DATE
26 Jan 2023
FACULTY/DIVISION
Library Services
SALARY
£19,863 – £20,761 per annum, pro rata
